New Users Can't Register After Upgrade

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New Users Can't Register After Upgrade

Postby LuvMyCID » 29 Aug 2011, 21:46

Upgraded from 3.0.6 to 3.0.9 and now new users cannot register an account. After clicking on the "I agree" button on the rules page, a blank white screen appears and the account creation will not proceed any further. I have disabled my custom style and have only prosilver activated, but have no clue what to try beyond this. Thanks in advance for any assistance.
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Re: New Users Can't Register After Upgrade

Postby topdown » 29 Aug 2011, 21:54

If you don't have any modifications in it, try replacing the languages/en/ucp.php file with one from a fresh phpBB3.0.9 download.
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Re: New Users Can't Register After Upgrade

Postby LuvMyCID » 29 Aug 2011, 21:57

Thanks, but I do have mods :( I should have filled out the support request, but didn't see it until after I posted. Sorry. Any other suggestions?
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Re: New Users Can't Register After Upgrade

Postby topdown » 29 Aug 2011, 23:11

First Purge the cache in the ACP.
Then check the following,

Check the error log in the ACP > Maintenance > Error Log and see if there is anything relevant there.

Check the above mentioned language file and make sure all of the lines in the arrays are terminated correctly with a comma.

Make sure there are no blank spaces before the opening <?php in that file also.
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Re: New Users Can't Register After Upgrade

Postby LuvMyCID » 30 Aug 2011, 00:00

Cache purged . . . no relevant errors in the log . . . all lines terminated correctly in ucp.php and no leading spaces before opening <?php :scratch:
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Re: New Users Can't Register After Upgrade

Postby topdown » 30 Aug 2011, 00:48

OK, try this.
Carefully edit the config.php

Change
Code: Select all
//@define('DEBUG', true);
//@define('DEBUG_EXTRA', true);


To
Code: Select all
@define('DEBUG', true);
@define('DEBUG_EXTRA', true);


Removing the comments //

Then go through the registration process and see if any errors show up.
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Re: New Users Can't Register After Upgrade

Postby LuvMyCID » 30 Aug 2011, 01:25

Still no change . . . :banghead:
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Re: New Users Can't Register After Upgrade

Postby topdown » 30 Aug 2011, 01:29

About all I can tell you now is to send me the details for the site.
And PM me FTP credentials so I can look through the files.

Its a parse issue somewhere, whether its an unfinished line or a BOM.
Something that is not showing up in the normal PHP parsing.
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Re: New Users Can't Register After Upgrade

Postby LuvMyCID » 30 Aug 2011, 01:53

Apparently I am not authorized to use the PM system. May I email the information instead? Thanks.

Edit: Suddenly I AM authorized. :grin:
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Re: New Users Can't Register After Upgrade

Postby topdown » 30 Aug 2011, 02:41

Ok, the language file was encoded wrong and also had BOM's in it.

Could you purge the cache so we can see if this fixed it.
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